Jazarah Store – Package Marked as Delivered Policy

Package Marked as Delivered – Official Policy

At Jazarah Store, we work with trusted carriers to ensure safe and fast delivery of all perfume orders. If the carrier marks your package as “Delivered” to the address provided at checkout, the order is considered fulfilled and completed.

Once a package is marked as delivered, the following terms apply:

If the tracking information shows the order as “Delivered,” Jazarah Store is not responsible for lost, missing, or stolen packages, as the carrier confirms successful delivery to the correct address.

If you cannot locate your package, the customer must contact the carrier directly to request a Delivery Investigation or Missing Package Inquiry.

Carriers may provide:

Jazarah Store cannot issue refunds, replacements, or store credit for orders confirmed as delivered by the carrier.

If the carrier cannot locate the package after their investigation, we may offer a discounted replacement as a courtesy.

Customers are responsible for providing a correct and complete delivery address.

Jazarah Store is not responsible for packages delivered to an incorrect address entered by the customer at checkout.

Refunds or replacements will not be issued for orders shipped to the address provided by the customer.

Customers are responsible for ensuring a safe place for package delivery. This includes checking:

By placing an order with Jazarah Store, the customer agrees to all terms outlined in this policy.